Global GSA Group celebrates its 30th anniversary. Since its inception in 1995, the company has been a trusted ally for airlines worldwide, supporting their growth through strategic market access, operational excellence, and enduring partnerships.
Reflecting on this milestone, Ismail Durmaz, CEO of Global GSA Group, remarked: “‘30 years of partnerships’ is not just a tagline—it symbolizes the trust, collaboration, and shared success we’ve built with our airline partners. This incredible journey has been shaped by common goals, adaptability, and unwavering loyalty. We are profoundly grateful to everyone who has been part of our story.”
Global GSA Group’s story began with its first clients, China Southern Airlines and Turkish Airlines in the Netherlands. These early cooperations laid the foundation for a global network of alliances with leading carriers. Over the years, the company has played a pivotal role in helping airlines expand geographically, optimize revenues, and navigate market challenges. Notably, over 35% of the group’s offices were established specifically to meet the needs of its airline partners, demonstrating its long-term commitment to mutual growth.
In recent years, Global GSA Group has accelerated its digital transformation while preserving its core human-centric values. By leveraging cutting-edge business intelligence tools and cargo handling systems, the company has optimized revenue streams, streamlined operations, and enhanced market responsiveness. Its collaboration with CargoTech has further elevated operational transparency and efficiency, allowing Global GSA Group to deliver tailored solutions that meet the unique needs of airlines.
Despite its emphasis on technology, the company remains steadfast in its focus on human interactions, recognizing its workforce as the driving force behind its success. With deep local knowledge across its global network, the team is uniquely positioned to understand and address the specific needs of each market it serves. With a strategic aim to attract, develop, and retain talent, the company equips its employees with essential skills and certifications to remain at the forefront of industry advancements. Training programs range from on-the-job learning and mentoring to workshops, online courses, and industry events covering topics such as dangerous goods, IATA standards, digital tools, and sustainability.
