Air Canada Cargo customers can now connect directly and more conveniently with the carrier through its new Application Programming Interface (API) solution.
This API solution will improve efficiency for customers by streamlining manual interactions such as quoting, booking, scheduling, and track and trace requests. It will also improve connectivity and collaboration, as well as the overall customer experience by connecting different systems and processes to offer an enhanced booking flow. By being directly integrated with Air Canada Cargo, customers will be able to reduce the amount of time taken to complete a booking or AWB, resulting in improved efficiency.
“We are thrilled to implement this important technology for Air Canada Cargo and are excited about the role it will play in advancing the industry toward the digitization of processes, and indeed our business as a whole. This will be beneficial for Air Canada Cargo’s valued customers who will be able to take advantage of the many benefits this API will provide,” said Matthieu Casey, Senior Director, Global Sales and Revenue Optimization.