Qatar Airways Cargo has unveiled its newly revamped QR Cargo Mobile App, offering customers a powerful digital platform to manage their shipments with ease and flexibility. The enhanced app enables users to book cargo, track shipments in real time, access flight schedules, manage e-AWBs, request quotes, receive notifications, and connect with support - all from their mobile devices.
The launch aligns with the cargo carrier’s digitalisation vision by reducing manual dependencies and empowering customers with greater self-service capabilities through easy-to-use business channels. Registered customers can now manage their bookings on the go, enjoying full access to the carrier’s intuitive online booking portal, Digital Lounge, from quotation to confirmation.
Mark Drusch, Chief Officer Cargo at Qatar Airways Cargo commented:
“A robust and well-designed cargo app provides customers with the convenience they expect – managing their business through their mobile devices. Additionally, the revamped mobile app streamlines operations, enhances efficiency, and accelerates service delivery. We’ve meticulously enhanced the QR Cargo Mobile App to deliver a seamless digital experience for our customers. By placing our industry-leading Digital Lounge in the palm of our customers’ hands, we’re empowering them with full access to every capability needed to manage their shipment journey with us – through a smooth intuitive native mobile experience.
“Whether you're a freight forwarder, shipper, consignee, or simply exploring our network and services, the app puts control at your fingertips - with instant booking options and real-time updates.”
With full-service capabilities and seamless integration into Qatar Airways Cargo’s backend systems, the app sets a new benchmark for online cargo bookings. Designed with user experience at its core, the QR Cargo Mobile App offers:
- Real-time shipment tracking
- Live flight schedules
- Station-level cargo handling capabilities
- Instant booking and booking update functions
- Digital document upload (e.g. e-AWB)
- Push notifications and alerts
- Personalised dashboard
- 24/7 access to customer support
- Multi-user profile access (e.g. forwarders or agents)
- Integrated with the Digital Lounge e-booking platform
