WestJet Cargo and cargo.one have launched the airline’s capacity on the market-leading air freight platform. For the first time, the global freight forwarding community gains instant and fully digital access to book WestJet Cargo’s services around the clock. WestJet Cargo has turned to the industry-leader to supercharge its digital distribution, rapidly gaining digital best practices and valuable new visibility in all its relevant markets worldwide.
Freight forwarders globally now enjoy seamless, user-friendly and 24/7 access to WestJet Cargo offers, with instant confirmation. Within a few clicks, forwarders can now discover, book, amend and track bookings, including import bookings, for general cargo and perishable shipments. cargo.one’s joyful booking process and WestJet Cargo’s famous Canadian care-driven approach combine to ensure that every customer receives an exceptional experience from end to end.
Kirsten de Bruijn, WestJet Executive Vice-President, Cargo, comments, “This strategic partnership is a logical step in our digital transformation, accelerating our growth in digital bookings. Partnering with cargo.one aligns perfectly with our vision of delivering exceptional customer experiences.”
“WestJet Cargo stands out as having a particularly strong alignment with cargo.one’s agility and mindset for prioritizing the customer experience. Our teams are together applying cargo.one technology and best practices to fully maximize WestJet Cargo’s digital sales journey”, adds Moritz Claussen, Founder & Co-CEO of cargo.one.
The partnership with cargo.one is the latest step in WestJet Cargo’s extensive digitalization program, focused on delivering customers enhanced efficiency and service delivery. cargo.one is applying its digital sales expertise to help WestJet Cargo broaden its footprint and optimize market-fit for all its markets. With tactical experience gained from launching fully digital distribution for over 50 airlines worldwide, cargo.one supports airlines to accelerate online sales progress and uplift a range of efficiencies.
