ECS Group is the only GSSA to offer a unique parcel-focused service solution, bringing international postal operators, e-commerce retailers, and airlines together: Mail & More.

ECS Group’s Mail & More service solution saw over 80% growth in 2023 (compared to previous year), hitting the 900 tonnes mark. ECS Group’s Mail & More offers a scalable solution to all airlines looking to place greater emphasis on this rapidly growing product niche.

e-commerce is therefore not simply an increasingly attractive base-load opportunity, but a key component for success, driving airlines to adapt to today’s changing logistics market. Major airlines have begun initiating change, allocating warehouse and staff resources, and restructuring or partnering with 3PLs so as to provide optimum parcel handling. Many opt for ECS Group’s Mail & More Ability to cover the commercial side of operations.

“Mail & More completely removes the challenges and complexity that mail or e-commerce bring to an airline’s operational processes. We act as an affiliated, specialised team to our airline customers, and cover the entire process from commercial responsibilities to capacity sourcing and allocation, all the way through to digital support,” Jonathan Fredericks, Mail & More Managing Director, explains. “To date, we are the only GSSA to offer this service as a comprehensive package, developed based on our long-standing experience in airmail. Mail & More is not just unique, but also constantly being adapted to ensure that our customers always receive the best service without having to deal with any of the complexity.”

Adrien Thominet, Executive Chairman of ECS Group, states: “With Mail & More, we build a bridge between two very parallel and often separate transport systems: our customers are airlines and e-commerce or postal operators. We offer a fully functional and highly experienced interface on two essential levels: Commercial and System. Commercial ensures that parcel flows are matched with regular, available cargo capacity. System and consultancy refer to set-up procedures that enable airlines and postal operators to continue using their documentation processes, regardless of whether they use CNs or AWBs. Our plug & play Mail EDI system, at no extra cost, is the digital interface translating and linking the two digital data channels.”