Cargo Handling

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Etihad Cargo appoints WFS as US-wide cargo handling agent

Etihad Cargo has appointed Worldwide Flight Services (WFS) as the carrier's US cargo handling partner to enhance its capabilities in the region. Etihad Cargo has expanded its network with WFS to incorporate all the carrier's stations in the US. From 3 October, WFS will be Etihad Cargo's cargo handling partner at Chicago O'Hare International Airport (ORD), in addition to providing cargo handling services at John F. Kennedy International Airport (JFK) and Washington Dulles International Airport (IAD).

Thomas Schürmann, Head of Cargo Operations & Delivery at Etihad Cargo, said: "Etihad Cargo is committed to providing consistent, high-quality, end-to-end air cargo solutions. Therefore, it is imperative the carrier collaborates with cargo handling partners that can meet these expectations and deliver exceptional services in full compliance with Etihad Cargo's standards and industry requirements. Expanding Etihad Cargo's network with WFS to encompass all three of the carrier's US stations will enable the carrier to ensure Etihad Cargo's robust quality standards are maintained throughout the cargo's entire journey."

“WFS’ investment in new facilities at ORD and JFK, growth in our cargo business in North America, and unwavering focus on service quality are the cornerstones of our partnership with Etihad Cargo. In line with SATS Group’s vision for the future of cargo handling, we are introducing digital solutions for efficient dock management and landside operations, investing in auto-dimensioning equipment to improve accuracy, implementing IATA DG Autocheck for safer handling of dangerous goods, and providing real-time warehouse progress monitoring for customers. We are also introducing an automated pallet storage system called Raft to optimise storage and retrieval efficiency,” said Frank Clemente, Senior Vice President Cargo and Express, North America at WFS.

Among the WFS cargo handling facilities Etihad Cargo will utilise at ORD are two dedicated parking positions conveniently located directly outside WFS' cargo warehouse and the cargo handling agent's brand new ORD airport facility, which features state-of-the-art temperature-controlled storage rooms. This new facility is equipped with a large cool room providing the capacity for eight pallets, which will bolster Etihad Cargo's end-to-end cool chain capabilities in the region.

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