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Air France KLM Martinair Cargo opens 24/7 Service Centre dedicated to Covid-19 vaccines

Since the outbreak of the coronavirus pandemic, the world has been eagerly awaiting vaccines to defeat the virus. Air France KLM Martinair Cargo (AFKLMP) understands how important it is to keep vital supply chains running smoothly. To deliver the best possible service for these essential shipments, Air France KLM Martinair Cargo has set up a customer COVID Service Centre dedicated to managing all Covid-19 vaccine shipments. After a successful trial period in a few selected countries, this new 24/7 service is available worldwide.

Air France KLM Martinair Cargo has launched a new product to ensure that Covid-19 vaccines get the special attention they require. The Customized COVID Vaccines solution is available for all temperature ranges and container types, and offers a variety of premium features such as highest priority on board, 24/7 dedicated service, monitoring and intervention, and specific security measures. All shipments booked as Customized COVID Vaccines will bear the mandatory special handling code SHL (Save Human Life).

“Understandably, at this exceptional time, a great deal of attention is devoted to combating the coronavirus crisis and everything that comes with it, such as the transportation of vaccines. I am grateful that we can make an essential contribution to this,” says GertJan Roelands, SVP Sales & Distribution AFKLMP Cargo. “Our extensive experience and know-how, our dedicated and well-trained teams, combined with our wide product range and global network, are the most important pillars to provide our customers with the best possible service.”


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