LATAM Airlines Group and its cargo subsidiaries, and cargo.one, has announced details of a new strategic relationship, making the carriers’ network available for instant booking on the cargo.one platform. This milestone is part of LATAM Cargo’s innovative digitalization agenda, with the aim of diversifying their distribution channels while offering its customers best-in-class direct booking options. This approach is proven to deliver freight forwarders more effective results than using airlines without this capability.
Impressively, the LATAM Cargo carriers continue to significantly upgrade their digital infrastructure and internal processes. Now, South America’s air freight industry leaders are not only the first group of carriers in the region to decentralize its distribution channels, but also the first to partner with cargo.one.
“We want to provide customers with reliable and efficient solutions and a broad set of options that allows them to choose what works best for them. The LATAM Cargo carriers’ network and product portfolio are great examples of that. Partnering with cargo.one is fully aligned with this goal as it gives customers access to LATAM’s cargo capacity through an innovative way,” comments Andres Bianchi, Chief Executive Officer of LATAM Cargo. “The strategic collaboration with cargo.one enables expansion into an established, high performing digital marketplace, and to meet and exceed clients’ requirements for complete visibility and control in the booking process of their shipments. cargo.one not only delivers on the demand for customer self-service, but also offers airlines unrivaled continuous improvement with additional services such as its cargo.one360 data analysis platform”, he adds.
Moritz Claussen, Co-Founder and Managing Director of cargo.one, comments, “It is with great pleasure that we welcome the LATAM Cargo carriers to the cargo.one platform. Our latest global expansion sees us partnering with a renowned group of cargo carriers as dedicated to digital excellence as we are. The timing could not be more opportune either as the LATAM Cargo carriers are nearly doubling their B767 freighter fleet over the next two years, and will certainly benefit from cargo.one’s ability to deliver increased customer volumes, optimized load factors and the ability to assess new routes”