For its first destination in Africa, IndiGo has picked Swissport Kenya for airport ground services at Jomo Kenyatta International Airport (NBO). The agreement with India’s largest airline covers complete ramp handling and passenger services including ticketing, check-in, passenger mobility, and aviation security.
At Jomo Kenyatta International Airport (NBO), Swissport Kenya will provide complete airport ground services for IndiGo. Services include ramp handling including the movement of aircraft and baggage services, and a wide range of passenger services, from check-in, to baggage services and passenger mobility, along with additional services such as aircraft cleaning, aviation security and the operation of an executive lounge. Swissport will also handle belly cargo for IndiGo’s Nairobi operation, which is mostly general cargo and pharmaceuticals.
“We are delighted to be supporting IndiGo at their first destination in Africa and we look forward to supporting the growth and success of IndiGo in Kenya and beyond,” says Racheal Ndegwa, Managing Director Swissport Kenya. “When long-time customers like IndiGo entrust us to be their partner as they venture into new markets, it reaffirms us in our commitment to global service consistency, reliability, customer centricity and the industry’s best value for money, whatever our customers' priorities. Our reward is a far above-average customer loyalty.”