Discovery, ECS Group’s in-house training platform, offers more than 50 digital training modules and a solid knowledge database to its employees. Discovery was launched in September 2020, and covers a comprehensive, up-to-date, online training pallet aimed at efficient knowledge transfer and skills enhancement. Thus, Discovery offers a host of courses that have been developed in-house to introduce users to ECS Group’s Quantum and Apollo digital solutions, and partner technologies such as SkyPallet or CargoSpot. Comprehensive onboarding courses are available for team members who are new to the air freight industry, helping them to integrate quickly. Discovery contains role-related training plans for the different job functions within ECS Group, such as Sales, Customer Service, or Finance, for example, which managers assign to their team members.
Cedric Millet, Chief Strategy & Digital Officer of ECS Group explains:
“Most of the courses available on Discovery have been created by ECS Group employees for ECS Group employees. The end-user training for the digital solutions created by our Cargo Digital Factory – Quantum and Apollo, are obvious examples, and were put together by their respective product owners. However, we also offer 5 training modules for CargoSpot, and one for SkyPallet. Internally produced training courses ensure a much more efficient knowledge transfer because they are directly based on our ECS Group business processes, and are thus more specifically relevant and tangible,”.
The average duration of a course module is one hour, and participants are required to pass a test at the end of each module, to allow them to proceed with the next one.
Says Adrien Thominet, Executive Chairman of ECS Group:
“Life-long-learning is what makes us stand out – personally and professionally – and the achievements of each and every one of our employees is what drives ECS Group’s continuous competitive success,”.