Air Canada and Air Canada Cargo have been named as the 2024 Cargo Operator of the Year as part of the 50th annual ATW Airline Industry Achievement Awards, the first Canadian operator to be bestowed the award.
Air Canada Cargo was recognized for its digital transformation as a key pillar of its commercial strategy, including a customer-centric digital environment that provides valuable self-serve scheduling and booking tools. Air Canada Cargo has also moved customer accounts to a cloud-based system, reducing the need for paper air waybills.
“We are extremely honoured to be recognized by ATW as Cargo Operator of the Year for 2024. I thank the thousands of dedicated employees at Air Canada Cargo who work tirelessly to ensure the unique needs of all of our customers are met and that essential goods keep moving around the globe. We have continued to invest in technology that allows us to find efficiencies and provide our customers with the best service possible. As a true global combination carrier, we have been able to provide consistent capacity worldwide through the flexibility our freighter fleet and expansive passenger widebody network provides,” said Mark Galardo, Executive Vice President, Revenue and Network Planning.
“We are humbled and proud of this incredible recognition. Thanks go to our employees and colleagues across all areas of our business, and to our customers and partners for their continued vote of confidence and strong and long-lasting partnerships, all of which fuel our success and growth,” said Matthieu Casey, Managing Director - Commercial, at Air Canada Cargo.